All DOGS attending the school must provide proof of vaccinations before booking

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  • Home
  • Puppy Training & Classes
  • Book Now
  • Kennel Club Good Citizen
  • Truro DogTraining classes
  • Petcode Classes
  • One to One Training
  • Working Trials and UKDS
  • SECURITY DOG & PATROLDOG
  • Mantrailing and Tracking
  • National agility
  • About Us
  • STORE
  • Blog
    • F&Q
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F&Q - terms and conditions

WHAT IS A ASSESSMENT

All assessment are held at the training school.

They last between 1hr or 1hr 30 with multiple dogs 

Sometimes assessments will end earlier if your dog becomes tired. 

During the assessment we will evaluate your dog and its behaviour, and talk about training options, goals and realistic expectations . 

If relevant paperwork is not sent back before your appointment it will be cancelled. 

One to one training sessions

One to one training sessions will follow on from a assessment at the school.  

Dogs without a assessment will receive a immediate cancellation.

To reschedule a appointment 48hrs notice will be required. 

If a appointment is cancelled in the 48hr period you will not receive a refund 



group sessions

Before attending vaccinations MUST be sent to the school or your booking will be cancelled with a £2.50 processing fee. 

Please arrive no earlier than 10 minutes before class and no later than 5minutes 

dog etiquette is vital in group training sessions 



free training plans

A training plan will be put together if your trainer believe you and your dog are suited to one 

this will given to you during your session.

The Cornish dog school has the right to not provide every dog a training plan. 

refunds & Cancellation

 Refunds  will not be given once you have attend your assessment or lesson.  . 

Same day cancellations will not be refunded. Same day rescheduled appointments will be cancelled and a refund will not be given.  

Refunds will not be given if you decide to re home/ return to breeder/ move out of the area 

Cancellation and refund for medical  documentation must be provided in writing 

Refunds before 72 hours will be provided wilth “no questions asked” £2.50 processing charge will be added   If you have entered into a training program and decide to not carry on with remaiming sessions a refund will not be given.   


Family members/ friends/ Dog trainer and dog walkers

Only the owner of the dog can participate at the Cornish dog school.  This is for the welfare of the dog, misreprentation course will be cancelled no refund.


Dog training shadow program

Follow us on social media , when we have a mentor program we will advertise on this platform, there is no need to contact us before.  


successful dog training

Following the Cornish dog school training program , using the Cornish dog school volcablulary and training consistant training and on going guidance. Follow up training sessions. Most importantly the time YOU into your dog training between sessions. 


saftey

Before your assessment a dog trainer will speak to via email. If you misrepresent your dog behaviour your lesson/ assessment will be cancelled and you will not be refunded 

If your dog does not not arrive at the school with correct equipment  suited your dog your lesson will be cancelled you will not receive a refund  dog with a bite history must be muzzled  leads and collars must be fitted correctly if you are unsure please contact the school before arrival 

Booking follow up sessions

all follow up sessions can be booked via our website on the book now option  

cancellation of lessons by trainer

Abusive or aggressive behavour will not be tolerated at the school.


 Dogs unrinating or fouling on equipment or trainer will not be accepted , your trainer will be in their full rights to end your appointment with no refund. 


Bites nips towards your trainer will also not be tolerated and your trainer has the right to end your appointment.   


Failure to clean up after your dog will result in our “no return policy”


in the event your trainer is poorly or cannot attend you will be offered a full refund or reschedule option 

please follow our social media for updates 


dog on dog

Dogs that are out of control lunging , biting, nipping running loose during a group session will be asked to leave. DOG ON DOG aggression WILL NOT BE TOLERATED IN A GROUP CLASS 

health policy

Puppies

Puppies must be double jabbed and microchipped before attending the school  

illness adn parasites

Health Policy  Due to some dogs being carriers of certain transferable infectious illnesses, and to protect all dogs in our care, we require all dog owners to follow this updated protocol:  Completed series of all standard vaccines and current boosters. 

 Recent de-worming.

 Ongoing monthly flea and tick prevention. 

 Recent vet visit for (a) complete physical, (b) skin check-up (staph infections, sarcoptic mange, mites, lice, ringworm, fleas, ticks, severe hot spots, etc.) and (c) fecal lab test to rule out intestinal challenges like giardia, coccidia, and other contagious parasites. 

Female dogs in heat are not allowed in the training facility or in any group classes for the full duration, usually a minimum of 21 days. No exceptions.  

imported dogs

Must have upto date vaccinations and be check by a uk vet 


Heat waves & Storms

All classes and group session will be cancelled when we receive a met office warning . 

all training will be rescheduled 

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